June 21, 2018

How to Write Effective Subject Lines.

By Sharmila Gautama When you pick up the newspaper in the morning, what do you read first? News articles? Advertisements? Headlines? Headlines get your attention first […]
June 21, 2018

A grammar rule you CAN ignore :)

By Sharmila Gautama “Never start a sentence with ‘but’.” But, I do, and it seems so right. Sometimes, starting a sentence with ‘but’ is more impactful. […]
May 3, 2018

What they mean when they write, ‘I would do it this way’

By Sharmila Gautama One important aspect in communication is keeping the audience in mind, especially if you are writing to a global audience. The way the […]
May 2, 2018

Forwarding an Email

By Sharmila Gautama Most of the times we receive emails that say, ‘fyi…’ Sure, this is understood by everybody and probably the easiest thing to do […]
April 30, 2018

Please do the needful…

By Sharmila Gautama A few months ago, I was training a team of techies in D.E. Shaw. The team had to email and chat with their […]
April 30, 2018

Kindly Revert Back!

By Sharmila Gautama “What’s wrong with this?” “Even my Vice President writes this!” “But, I’ve been writing this for so many years and nobody has said […]
April 27, 2018

I have a doubt…

By Sharmila Gautama Sreenidhi, a friend of mine, dropped in for a brief chat and mentioned that she read my blog post on not using ‘revert […]
February 28, 2018

Musings from the Email Writing Workshop

By Swapneel Desai If anyone had to ask you to go for an email writing program, your answer would probably be: “I don’t think I need […]
January 30, 2018

How to write a business report

by Sharmila Gautama You may have to write a business report as you go along in your professional life; it’s one of the most sought-after skills […]
January 30, 2018

The medium for the message

by Dorcas Naa Adokai Addo In business today, there are just too many communication mediums that we’re spoilt for choice. Well, each medium has its distinct […]
January 12, 2018

Oh! The Tangled Web of Alternatives

by Sharmila Gautama Alternative & Alternatively You are on your way to work. The road you usually take is under construction and to avoid congestion, you […]
January 12, 2018

You’re right and your wrong

by Sharmila Gautama You’re at work and when you punch in for the day you realise you’re late. Your supervisor finds out and is upset that […]
January 11, 2018

How to get positive responses to your emails

It is very important to exhibit high levels of optimism in your everyday work life. It spurs everyone on to greater achievement and productivity. However, the […]
January 11, 2018

Business apology email: Apologise; don’t whimper!

by Dorcas Addo It’s highly important for your image, as well as that of the business or brand you represent, to promptly acknowledge and apologise for errors, […]
January 11, 2018

Do the needful: You rather not say it

by Dorcas Addo Have you ever handed over a completed project to your boss and the only response you get is ‘thanks’ or ‘the great Indian nod’? […]
January 10, 2018

Will TC get the RR?

by Sharmila Gautama I received an email with the subject line, ‘Please Note – Meeting Advanced to 3 pm-NRE’ I got the message right and reached […]
January 10, 2018

The comma confusion

by Sharmila Gautama I read an article recently in The Times of India on why the comma is a dying punctuation. Columbia University Professor, John McWhorter […]
January 3, 2018

The Case of The Missing Email

by Madhulika Gautama You have most likely heard of black holes. Yes, it’s that region in space from where everything, including light, cannot escape. But have […]
January 3, 2018

BACKSIDE!!? Ahem…

by Sharmila Gautama My aunt is a social butterfly. She mingles with ‘high society’ and usually shares some funny anecdotes that give us a tummy ache […]
January 2, 2018

Why do I need to write ‘Action Points’?

by Sharmila Gautama When you finish reading an email what stays in your mind? The entire content, the background information or what the reader wants from […]